Holiday Apartments for rent in Arona

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General conditions

Cookies Policy

Privacy policy

Legal Notice

Purpose

These general conditions regulate the booking and rental of vacation accommodations offered on the website https://borzaholiday.com/, owned by BORZA HOLIDAYS S.L.U. (hereinafter, "The Owner").

Reservations

2.1. Booking Process:
To make a reservation, the user must complete the booking form available on the website. The booking will be confirmed via a confirmation email sent by The Owner.

2.2. Payments:
The reservation requires a 50% deposit of the total rental amount. The remaining balance must be paid 10 days before the arrival date. Payments can be made via credit or debit card.

2.3. Cancellation Policy:
Cancellations must be notified in writing to borza.holidays@gmail.com. The refund conditions are as follows:

The deposit is non-refundable.

Check-in and Check-out

3.1. Check-in:
Check-in is available between 4:00 PM and 7:00 PM on the arrival day. If the guest expects to arrive outside these hours, they must notify in advance. Late arrivals must be agreed upon in advance, are not guaranteed, and may incur an additional fee.

3.2. Check-out:
Check-out must be completed before 10:00 AM on the departure day. A late check-out without prior agreement may result in an additional charge.

Occupancy

4.1. Number of Occupants:
The accommodation may only be occupied by the number of people specified in the booking. Additional guests are not allowed without prior consent from The Owner.

4.2. House Rules:
Guests must respect community and civic behavior rules, avoiding disturbances to neighbors. Parties or events are not allowed without prior authorization.

Use of the Accommodation

5.1. Responsibility:
Guests are responsible for maintaining the accommodation in good condition and must immediately report any damages or defects.

5.2. Prohibitions:
Smoking is prohibited inside the accommodation, as well as engaging in any illegal or dangerous activities.

Included Services

6.1. The rental includes:
Water, electricity, gas, bed linen, towels, and final cleaning, unless otherwise specified in the booking.

6.2. The accommodation is equipped with:
WiFi, television, and appliances.

Liability of The Owner

7.1. The Owner is not responsible for any damages or losses suffered by guests during their stay unless they are directly attributable to negligence by The Owner.

7.2. In case of force majeure (fire, flood, etc.) that prevents the use of the accommodation, The Owner commits to fully refund the amount paid by the guests.

Data Protection

In compliance with the General Data Protection Regulation (GDPR), we inform you that the personal data provided will be processed by BORZA HOLIDAYS S.L.U. to manage your booking and stay. For more information, please consult our Privacy Policy:
https://booking.borzaholiday.com/alquiler/alquiler-alquileres-d0/#:~:text=Pol%C3%ADtica-,de,-privacidad

BORZA HOLIDAYS S.L.U. informs, through this Cookie Policy, about the use of data storage and retrieval devices on Users' terminal equipment.

What are cookies?

Cookies are files that are downloaded onto the User's computer, smartphone, or tablet when accessing certain web pages and applications. They store browsing preferences, making the interaction between the User and the Website faster and easier.

For example, some cookies allow the website to store and retrieve information about your visit, such as your preferred language and other options, to improve the services offered and enhance the user’s browsing experience.

In any case, you, as a User, can access your browser settings to modify and/or block the installation of cookies sent from the Website without preventing access to the content.

Why does BORZA HOLIDAYS S.L.U. use cookies?

In accordance with Article 22 of the Law on Information Society Services and Electronic Commerce, as well as Recital (30) of the General Data Protection Regulation (hereinafter, "GDPR"), this Website uses cookies or other data storage and retrieval devices to track Users' interactions with the services offered on the Website.

Cookies allow the recognition of a User’s browser and the type of device used to access the Website. They help facilitate the User’s next visit and make the Website more useful.

BORZA HOLIDAYS S.L.U. uses cookies to:

Optimize the User’s navigation by tracking sessions.
Collect information to improve browsing and enhance the Website.

What types of cookies does this website use?

This Website uses the following types of cookies:

Necessary: Strictly required to provide a service or content requested by the user. These handle technical aspects such as login identification, preference management, and content access localization.
Functional: Provide the user with additional information to enrich their browsing experience, such as displaying weather forecasts based on their location.
Statistical and Analytical: Collect data related to website usage, such as time spent on a page and the content visited, to measure performance and improve navigation.
- The main objectives of these cookies are:
  - Allowing anonymous identification of browsing Users and estimating visitor numbers.
  - Identifying the most visited content.
  - Determining whether the User is a new or returning visitor.
Advertising: Gather User browsing data to manage advertising spaces and offer content that is more relevant and tailored to their preferences.

The cookies used may be first-party cookies (sent directly from our website) or third-party cookies (sent from a domain or website not managed directly by BORZA HOLIDAYS S.L.U., but by another entity handling personal data).

How do I manage cookies in my browser?

Cookies that are not mandatory for browsing this Website can be disabled in the "Configure Cookies" section.

Additionally, all browsers allow users to modify settings to disable cookies. These settings can be found in the "options" or "preferences" menu of your browser.

Here are links for disabling cookies in different browsers:

Internet Explorer: https://goo.gl/iU2wh2
Mozilla Firefox: http://goo.gl/QXWYmv
Google Chrome: http://goo.gl/fQnkSB
Safari: https://goo.gl/dQywEo

Remember that disabling cookies may affect certain functions and the full functionality of the Website.

If you do not want to be tracked by cookies, Google has developed a browser add-on available at: http://goo.gl/up4ND.

Cookie Acceptance

This Website does not install cookies on users' devices until they have accepted their installation.

Privacy and Personal Data Protection Information

To review BORZA HOLIDAYS S.L.U.'s privacy and personal data protection information, please check our Privacy Policy here: https://booking.borzaholiday.com/alquiler/alquiler-alquileres-d0/#:~:text=Pol%C3%ADtica%20de%20privacidad.

Click here to change your cookie settings.

Introduction

At BORZA HOLIDAYS, we are committed to protecting the privacy of our users and customers. This Privacy Policy describes how we collect, use and protect your personal data when you use our website www.borzaholiday.com (hereinafter referred to as "the Website").

Data Controller

Nombre: BORZA HOLIDAYS S.L.U.
CIF/NIF: B70781372
Address: C. Juan XXIII, 29, Local L22, 38650 Los Cristianos, Santa Cruz de Tenerife
Phone: +34 603 29 21 53
Email: borza.holidays@gmail.com

Personal Data Collected

We may collect and process the following personal data:

Contact information (name, address, email, phone number).
Booking information (arrival and departure dates, number of people).
Payment information (credit card details or other payment methods).
Additional information that you voluntarily provide to us when you contact us.

Purpose of the Processing

We process your personal data for the following purposes:

Manage and confirm your vacation rental reservations.
Process payments and billing.
To contact you to provide you with information about your booking.
Send you marketing information and promotions, as long as you have given your consent.
Improve our services and user experience on the Website.

Legitimation of the Processing

The legal basis for the processing of your personal data is:

The performance of a contract to which the data subject is a party, or for the application at the request of the interested party of pre-contractual measures (reservations and payments).
The consent of the interested party (sending commercial communications).
Compliance with applicable legal obligations.

Recipients of Personal Data

We do not share your personal data with third parties, except in the following cases:

Legal obligation.
Service providers acting as processors and providing adequate data protection safeguards (e.g. payment services, web hosting services).

International Data Transfers

Your personal data will not be transferred to countries outside the European Economic Area (EEA) without appropriate safeguards and in compliance with applicable regulations.

Rights of the Data Subject

You have the right to:

Access your personal data.
Request the rectification of inaccurate data.
Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which they were collected.
Request the restriction of the processing of your data.
Object to the processing of your data.
Request the portability of your data.

You may exercise these rights by sending a written request to borza.holidays@gmail.com or to the address C. Juan XXIII, 29, Local L22, 38650 Los Cristianos, Santa Cruz de Tenerife. You also have the right to lodge a complaint with a supervisory authority.

Data Security

We implement technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration or destruction.

10. Data retention

We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal obligations.

11. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on the Website and, if significant, we will notify you via email.

12. Contact

If you have any questions about this Privacy Policy or how we process your personal data, please contact us at borza.holidays@gmail.com or at C. Juan XXIII, 29, Local L22, 38650 Los Cristianos, Santa Cruz de Tenerife.

This legal notice regulates the use of the website https://borzaholiday.com/, owned by BORZA HOLIDAYS S.L.U. (hereinafter, "The Owner").

Owner’s Information

Company Name: BORZA HOLIDAYS S.L.U
CIF/NIF/Business Number: B70781372
Address: CALLE JUAN XXIII, 29- LOC22, 38650, LOS CRISTIANOS
Phone: +34 603 29 21 53
Email: borza.holidays@gmail.com

If the company is registered in the commercial register, please indicate the registration number.

Terms of Use

Access to and use of the website https://borzaholiday.com/ is subject to acceptance of the terms and conditions set forth herein. Use of the website implies full and unconditional acceptance of all the provisions contained in this Legal Notice.

Intellectual Property

All content on the website (texts, photographs, graphics, images, icons, software, links, etc.) is the exclusive property of BORZA HOLIDAYS S.L.U. or third parties whose rights are recognized by the Owner. Reproduction, distribution, public communication, transformation, or any other form of exploitation not expressly authorized in writing by the Owner is prohibited.

Disclaimer of Liability

The Owner is not responsible for any damages of any kind that may arise from the use of this website, including, but not limited to, errors or omissions in the content, unavailability of the website, or the transmission of viruses or malicious programs through the content.